Privacy Policy

JEA PRODUCTIONS | PRIVACY POLICY

1. Our Commitment to Privacy At JEA Productions, we treat your digital infrastructure and personal information with the same level of security as our own. We are committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act (POPIA).

2. Information We Collect To execute high-performance campaigns and web projects, we may collect the following “Personal Information”:

Identity Data: Name, Company Name, and Job Title.
Contact Data: Email address, physical address, and mobile number.
Technical Data: Login credentials for platforms (e.g., WordPress, Google Ads, Meta Business Suite) required to perform our services. These are stored in encrypted environments.

3. How We Use Your Information We do not sell data. Your information is used strictly for:

Service Delivery: Executing the design, development, and media buying services outlined in our agreement.
Communication: Sending invoices, project updates, and strategic reports.
Internal Analytics: Improving our own service offerings and website performance.

4. Data Security We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. All client passwords and sensitive credentials are managed through secure, encrypted password management systems, not spreadsheets.

5. Third-Party Disclosure We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third-party service providers who assist us in operating our website or conducting our business (e.g., Hosting Providers, CRM tools), so long as those parties agree to keep this information confidential.

6. Cookies & Tracking Our website uses cookies to enhance user experience and analyze traffic. We may use tracking pixels (such as the Meta Pixel or Google Tag) to retarget visitors with relevant advertising. You may choose to disable cookies through your browser settings, though this may affect site functionality.

7. Your Rights In accordance with POPIA, you have the right to request access to the personal information we hold about you, or to request the correction or deletion of your data once our business relationship has concluded, subject to legal record-keeping requirements.

8. Contact Us If you have any questions regarding this privacy policy or the handling of your data, please contact our Compliance Officer at: Email: hello@jeaproductions.co.za Location: Johannesburg, South Africa